Privacy Policy
At
elyasai
("we," "our," or "us"), your privacy is important. This Privacy Policy explains how we collect, use, and protect personal data when providing AI chatbot systems to businesses.
1. Information We Collect
We may collect:
Business information (company name, services, industry)Contact details (name, email, phone)Chatbot usage data (e.g., customer conversations, appointment data)Platform integration data (e.g., Facebook, Instagram, WhatsApp, website chat widgets)
2. How We Use the Data
We use your data to:
Set up and operate AI chatbots on your platforms Help automate appointment bookings for your business Monitor and improve chatbot performance Provide technical support
3. Third-Party Integrations
Our services may connect to:
Facebook Messenger, Instagram DMs, WhatsApp Your business website (for embedded chat)Booking or scheduling platforms (if applicable)
These platforms may collect data according to their own privacy policies. We do not control how they handle your data.
4. Data Security
We follow best practices to protect your data, but cannot guarantee complete security due to the nature of online systems.
5. Client Responsibilities
You are responsible for:
Providing accurate business data Ensuring compliance with data privacy laws in your region Informing your customers of chatbot usage if legally required
6. Your Rights
You may request access, changes, or deletion of your data by contacting us at
.